Angelica Giardina is the Operations Assistant and IT Services Coordinator for Mass Insight. She has over 6 years of customer service and business management experience. She provides a unique perspective on Mass Insight’s work as she participated in the AP Stem & English programs during high school, where she graduated in the top 10% of her class. She studied Economics at Bard College in New York, where she was a canvassing campaign manager and club head for several sustainability organizations. After this, she spent some time as an administrative assistant for a local insurance company, aiding in the conversion to an online-based clientele system. She was a manager at Target and ULTA, where she directed teams for store remodels, took charge of logistic processes, and discovered her passion for operational excellence.
Job title: Operations Assistant